Where is My Vault?
Encrypted inside BeforeSubmit for this Chrome profile, on this device. Open My Vault → Storage & backup for the explanation and backup controls. It is not tied to a BeforeSubmit account and does not automatically move to another device.
How do I move to another device?
Save an encrypted backup from the existing Vault. Install BeforeSubmit on the new device and choose Restore during setup. Use the backup’s password. Verify your details and keep the original backup; the restored copies are independent.
Forgot your password?
Use a recovery key that was saved before you lost access. If both the password and recovery key are lost, we cannot unlock the encrypted information. If the Vault file or device is lost, you also need a surviving encrypted backup.
What does a green check mean?
The compared answers match the information you confirmed in My Vault. Other questions, private or hidden fields and inaccessible areas may be outside the comparison. Review the displayed coverage. You correct and submit the form yourself.
Changed pages or answers?
Use Refresh to check the current page. Chrome may ask for access to that site. Changed answers leave earlier results visible and invite another check; the old result does not cover your changes.
Need to report an issue?
Tell us your Chrome version, operating system, extension version and the steps that caused the issue. A blank form or fictional example helps. Omit private answers from screenshots. Never send your password, recovery key, identity numbers or Vault file.